Finnish Customer Support Agent

At Prozone / Cherry Online Group, we are looking for an ambitious, enthusiastic, and driven Finnish Customer Support Agent to join our fantastic team.
This is an exciting opportunity for someone passionate about customer service and eager to make a real impact as we establish ourselves in the newly regulated Finnish market. You will play a key role in delivering exceptional customer experiences and building strong relationships with our Finnish-speaking customers.
We are looking for someone who is proactive, customer-focused, and ready to take ownership in a fast-paced environment. You will have the opportunity to develop your skills, collaborate with different departments, and contribute to the growth of the Finnish market.

- Exemplary and responsible team player
- Strong sense of initiative
- Excellent written and verbal Finnish communication skills
- Can work well under pressure
- Excellent Computer literacy skills, especially in web-based applications
- An interest in iGaming or a willingness to learn- Customer Service focused

- Interact with customers; assisting them and providing a welcoming and pleasant experience via live chat, email and telephone.
- Work closely together with the payments team
- Work within the Cherry Online team, support colleagues and contribute to an awesome working atmosphere

We are on an infinite journey, where our goal is to create an outstanding workplace. We believe in releasing the talent and creativity in every person who works with us.
Our bright open plan office is in the heart of Malta’s amusement area with plenty of cafés and restaurants to choose from. It offers a modern, relaxed and welcoming environment. Naturally, we offer private life and health insurance, health benefits, family friendly company policies as well as exciting company events.